Friday, 9 June 2006

We get roasted for pro-Gartner bias

Perhaps Hugo Chavez will be the new face of Hugo Boss, but that would not surprise me more than a comment on Catherine Heltzerman's blog. This post includes a fascinating comment about us:

Armadgeddon excited me to start with, but I am increasingly surprised at how pro Gartner all their analysis is especially given they go under a nom de plumes.
This is a fascinating comment from James Governor. The idea that this blog is pro-Gartner will be a shock to post readers, especialy those who have read this series here.

What's eating James? Does he really think we are pro-Gartner stooge, or is it just than we don't really rate his firm on a par with them?

Answers on a postcard please to ARmadgeddon, PO Box 666, Stamford, 06902. Or post your comments below.

11 comments:

Anonymous said...

Well according to Lighthouse's survey today - Gartner is one of the least independent analyst firms.

Figure they have bought you too :-)

Duncan Chapple said...

Our research does not say that "Gartner is one of the least independent analyst firms". In fact, the research shows that around a fifth of the people we surveyed thought Gartner was MOST independent of its commercial relationships; but also around a quarter thought Gartner was LEAST independent. Our research also points out that perception is not always reality.

Duncan.

Vinnie Mirchandani said...

honestly were you bothered more about his comment about Gartner bias or his follow on comment

"Shame really. how can you call for analyst transparency if you won’t state who you are?"

you know I have asked the same question before...

as for Gartner bias, I think we may be talking about the Stockholm syndrome?...the big analyst firms are such a big part of your life that you look like defending them like Patty Hearst did with her kidnappers...

I do like your sense of humor Hugo Chavez for Hugo Boss - hopefully we will also get coupons for cheaper gas...

Phil Payne said...

I'm not sure I would accuse Gartner of bias. Other things, perhaps.

But back when I was a vendor it was obvious that different Gartner "services" very often contradicted themselves. A little like the Bible - search hard enough and you'll find Gartner research that supports your position.

James Governor said...

you call that a roasting?

"we don't really rate his firm on a par with them?" - gimme a break guys, why would you? We're just a few guys trying to earn a living.

i just noticed a few posts that seemed you were getting warm and fuzzies.

Who said this: "It is looking like Gartner has the upper hand when it comes to the CEO position. It is not that Forrester's George Colony, IDC's Kirk Campbell or AMR's Tony Frisca are not smart and capable. But Gartner's Gene Hall is smarter, tougher, more aggressive and making many of the right moves to accelerate Gartner's revenue growth and increase market influence."

"Like it or not, that is what Gartner and Forrester deliver for the average IT manager: information succinctly presented with reasonable quality and in a timeframe that is in sync with their needs."

glad you took the time to call me out though! :-)

ARonaut said...

This looks like a vendor doing an aggressive "factual review" of an analyst paper :-)

C'mon, it's not that we like the Borg but we have to acknoledge their monopolistic position, don't we?

Anonymous said...

Hold on Duncan - a fifth is less than a quarter (right?) So according to you more people thought Gartner were not independent, than thought they were........

Duncan Chapple said...
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Duncan Chapple said...

Indeed, a quarter is less than a fifth. However, even if a quarter of vendors feel that Gartner's conclusions are influenced by its contracts, that neither proves nor disproves anything about their actual independence. That 'health warning' is all the more needed because a similar portion of vendors have the opposite view.

David Rossiter said...
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